Security and privacy
Satyap holds sensitive records, so it collects only what the checks need, shares only what you approve, and shows you every time someone looks.
You agree to each check
- Each check asks for your consent first. Nothing is checked in the background.
- Consent is asked fresh; it is never bundled into signing in to another website.
- You can withdraw consent, see your data, correct it or ask for it to be deleted, under India’s Digital Personal Data Protection Act.
Aadhaar
- Aadhaar is never required. You can use a PAN card and another photo ID instead.
- You never type your full Aadhaar number into Satyap. DigiLocker or e-sign handles it through licensed providers.
- Satyap keeps only the masked number, and an Aadhaar copy is never shared with anyone.
Protecting your account
- Sign in with a code; there is no password to steal.
- Alerts for new logins, a list of where you are signed in, and “log out everywhere”.
- Risky changes, such as a new bank account, a new owner or a new main mobile, need a fresh check. Adding an owner or changing the main contact also waits up to 48 hours, with an alert to cancel.
Who is responsible
- Satyap is operated by Oxytra Tours & Travels LLP, which is responsible for your data under the Digital Personal Data Protection Act.
- The grievance officer will be named here before Satyap opens.